Radiology backlog triage at Pallas Health
Triage that sorts by clinical urgency rather than arrival order, with every reordering logged for review.
Digital & AI · Pallas Health
−58%
radiology ticket backlog
How it was measured
Measured as open tickets older than the department's own urgency threshold, weekly, over six months. Stated this way because a figure without its method is a claim. Ask us for the workings: we will send them.
On the record
This client has not published a quote, and we did not write one for them.
The figure and its method are on this page; a reference call can be arranged if the figure matters to your decision.
Three movements.
The challenge
Radiology tickets were triaged by arrival order. Clinically urgent cases waited behind routine ones, and the backlog grew fastest in the specialties with the fewest reporters.
The approach
Triage by clinical urgency rather than arrival, with every reordering logged and reviewable by a consultant. Nothing is hidden: the queue shows why each case sits where it does.
The result
The backlog fell 58% in six months, and the reordering log is now part of the department's own audit.
The engagement, on paper.
The record
ClientPallas Health
SectorHealthcare
ServiceDigital & AI
Year2024
Duration12 weeks
Fee£160–240k, fixed
You leave with 12 weeks
A system in production, not a pilot
An evaluation harness with agreed thresholds
Runbooks your team wrote with us
What Digital & AI hands over, whichever client bought it. This one is the version Pallas Health runs now.
Three more, the same sector first.
Model-risk framework for Cobalt Bank
14 days
to audit-ready, from ninety
Maintenance regime redesign at Halvard Energy
−23%
unplanned turbine downtime
The service behind itP.03
Digital & AI
Copilots, models and the data underneath them, built with your team and deployed into the systems you already run: production is the deliverable, not the demo.
12 weeks · £160–240k, fixed
Next in the register6 of 12
Market entry and portfolio calls at Fennimore Foods
£12m
new revenue in the first year, two lines exited
Manufacturing